Effective Date: 10 November 2025

Welcome to Clothii! This Shipping Policy outlines how we handle the shipping of your orders. By placing an order with us, you agree to the terms outlined below.

1. Processing Time

1.1. Orders are processed within 1-3 business days after payment is confirmed.
1.2. Processing time may be extended during peak seasons, holidays, or for custom/pre-order items.

2. Shipping Methods and Delivery Time

2.1. We offer the following shipping options:

• Estimated delivery time is 5 to 10 Days.

2.2. Delivery times are approximate and may vary based on the shipping carrier, your location, and any unforeseen circumstances such as weather or customs delays.

3. Shipping Fees

3.1. Shipping costs will be calculated and displayed at checkout based on your location and the selected shipping method.
3.2. We may offer free shipping on orders above 500INR, as part of a promotion or policy.

4. Order Tracking

4.1. Once your order is shipped, you will receive a confirmation email with a tracking number and link to track your shipment.
4.2. Please allow up to 24 hours for the tracking information to update.

5. International Shipping

5.1. We ship to select international destinations. Shipping fees, delivery times, and customs requirements may vary by country.
5.2. Customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs department.

6. Shipping Address

6.1. Please ensure that your shipping address is accurate and complete. Clothii is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
6.2. If you need to change your shipping address, please contact us immediately at support@clothii.com. Changes cannot be made once the order has been shipped.

7. Lost, Stolen, or Damaged Packages

7.1. Clothii is not responsible for packages lost or stolen after delivery confirmation. We recommend choosing a secure delivery location.
7.2. If your order arrives damaged, please contact us within 48 hours of receiving the package, along with photos of the damage and packaging for resolution.

8. Delayed Deliveries

8.1. Delivery times are estimates and not guaranteed.
8.2. In case of a significant delay, please contact us, and we will work with the carrier to resolve the issue.

9. Contact Us

For questions or concerns about our shipping policy, please contact us:
Email: support@clothii.com
Phone: +919509893627
Address: Kota, Rajasthan

Thank you for shopping with Clothii! We are committed to ensuring your order arrives safely and on time.